Professional Staff

Anita A Burkle is the practice administrator of Otolaryngology Associates Division of Pinnacle ENT Associates. She is a graduate of LaSalle University and has more than 25 years experience in medical practice management. Along with her providers and staff, she is passionate about providing exceptional care in a professional and patient-friendly environment.

Jackie Clemens is a practice manager at Chester County Otolaryngology & Allergy Associates, a division of Pinnacle ENT Associates. Before she joined Pinnacle, she held several positions at Main Line Healthcare, including working in the billing department and at the front desk. She has been with Pinnacle ENT Associates for five years. In her free…

Mishel Grafstrom has been the Office Manager of Pinnacle ENT Associates’s Head & Neck Associates Division, including Havertown, Paoli, and Wynnewood for six years. Her commitment to providing patients with exceptional service stems from her previous experience at Chester County Eye Care and the Institute of Laser and Cosmetic Medicine. In her spare time, Mishel…

Karen Hallman has been a part of Valley Forge Ear, Nose, and Throat Associates for the past 29 years as a practice manager. She is the office manager at Valley Forge Ear, Nose and Throat Associates Division. Since graduating from Reading Business Institute, she has worked in several medical practices in the Pottstown area and…